Answering the million-dollar question…
It’s a communications conundrum. Community arts leaders have plenty to say about why donors should invest in this arena, but it can be challenging to find the best ways to express these messages.
There’s the question of what to state first. Some professionals say lead with instrumental benefits—the role arts play in boosting economic development or helping kids learn, for example—and establish these bottom-line societal advantages right up front. Others say it’s better to promote intrinsic benefits—the ways arts evoke an emotive response—and get started by making a more intimate human connection.
Then there’s the need to establish urgency for private donor support of arts. In California, state funding declined precipitously in recent years, reaching a low of 3 cents per person in 2005.
In 2006, a set of California community foundations and their local arts partners took this dilemma to heart, and mind. Sharing and assessing arts messages, they joined to create and test an approach that is now being used in several communities—and communications.
What makes for effective messaging?
These participants in the Irvine initiative, Communities Advancing the Arts, set out to develop messaging that was clear, consumable, and comprehensive. Specifically, they wanted to reach out to new donors in a manner that:
- Uses simple language and concepts
- Is easily remembered and presented by staff and volunteers
- Features a flexible structure—so main messages can be mixed and matched to specific communication opportunities
- Translates into a variety of looks and media
A modular messaging structure
They devised a solution that is straightforward and sophisticated. It uses three main messages to answer one core question:
Why support the arts?
- It feels good.
- It does good.
- It’s time now.
Each of these primary messages sits atop a set of secondary messages that present a complete case for the arts. And this approach is inherently modular—some community foundations prefer to lead with intrinsic benefits (it feels good), others with instrumental benefits (it does good). The third major message (it’s time now) helps establish the urgent need for individual donors to invest in arts.
Multiple media
This messaging is being applied in a number of media.
- Orange County Community Foundation, together with Arts Orange County (the area’s arts council) co-branded these messages, as shown on this print ad.
- Community Foundation Silicon Valley (since merged with the Peninsula Foundation to create Silicon Valley Community Foundation) built a comprehensive set of materials to advance the arts using these messages.
- California Community Foundation incorporates these messages to help open its brochure promoting its Arts & Culture Fund.
- Community Foundation Sonoma County features these messages in banners and a brochure supporting its Emerging Artists Endowment Fund.
- Community Foundation for Monterey County organized a public service announcement based on these messages.
These messages and communications were created through Communities Advancing the Arts, a major funding initiative of The James Irvine Foundation.
Filed under: Engaging donors

