Guest post from Jerry Yoshitomi

What’s your earliest memory of the arts?

Chances are, your recollection made you smile. That’s a testimony to the power of the personal question–and the way  it can help you engage donors in community arts.

The right question provides a window for understanding, and tapping into, the values that underlie any donor’s decision to fund arts. Experience and research tell us that helping people connect their personal values to relevant programs is the way to build ongoing commitment. For example, a donor who values youth development and equity in education may well want to support arts in school, or provide ways for students to engage with arts in a variety of venues outside the school day.

Another of my favorite questions is: Can you tell me about a personally significant or meaningful arts or cultural experience in your life? I advise all of my clients to ask this question regularly. I’ve found that after answering the question, people are more likely to tell a friend, buy another ticket, or make a donation.

Want to experiment with this idea?

You can take a simple test–and check out a survey that generates insight into donor values and practices. (Survey has been closed since this was originally posted.)

Holly Sidford, Marcy Cady, Alexis Frasz and I are involved in the Cultural Master Planning process for the City of Los Angeles. One aspect of our work is a public participation survey, where we’re attempting to learn about people’s involvement, either as spectators or direct participants in local arts. We had over 400 responses to the survey in the first 5 hours.

As a test, I’d like everyone to respond to this survey. (Again, survey has been closed since this was originally posted.)

The survey includes the question about a significant or meaningful arts experience. Over the next week, see if responding encouraged you to tell your personal story or ask this question of others.

I’d also like to hear from anyone who has already asked this question with audiences. What have been the results, if any?

Jerry Yoshitomi is Chief Knowledge Officer for MeaningMatters. He has served as a consultant to Communities Advancing the Arts, a major funding initiative of The James Irvine Foundation.

Filed under: Engaging donors