Guest post by Margy Waller,
Cincinnati Fine Arts Fund

Many of us have spent years searching for the strongest possible message and the best case on which to build support for the arts. Yet, the messages we have used to create dialogue in communities across the country have not yielded the broad sense of shared responsibility for the arts that we seek.

In late 2008, leaders of the Fine Arts Fund, with financial support from The Greater Cincinnati Foundation and the Carol Ann and Ralph V. Haile, Jr./U.S. Bank Foundation, embarked on a research initiative designed to develop a communications strategy for an inclusive community dialogue leading to broadly shared public responsibility for arts and culture. The result of that work, The Arts Ripple Effect Report, was released early in 2009.

Perceptions shape behavior toward the arts

After a year of investigation and hundreds of interviews with residents of the area and surrounding states, this research—conducted with the Topos Partnership, a national communications research organization—finds that public responsibility for the arts is undermined by deeply entrenched perceptions. Members of the public typically have positive feelings toward the arts, some quite strong, but how they think about the arts is shaped by a number of common default patterns that obscure a sense of shared responsibility in this area.

For example, it is natural and common for people who are not insiders to think of the arts in terms of entertainment. Problematically, entertainment is a matter of personal taste, not public responsibility, and is viewed as an extra—not as a necessity. People make several assumptions that work against the objective of positioning the arts as a public good.

• The arts are a private matter: Arts are about individual tastes, experiences and enrichment, and individual expression by artists.
• The arts are a good to be purchased: Therefore, most assume that the arts should succeed or fail, as any product does in the marketplace, based on what people want to purchase.
• People expect to be passive, not active: People expect to have a mostly passive, consumer relationship with the arts. The arts will be offered to them, and therefore do not need to be created or supported by them.
• The arts are a low priority: Even when people value art, it is rarely high on their list of priorities.

These points represent the “default thinking” of people in the community, and indicate that the existing landscape of public understanding is not conducive to a sense of broadly shared responsibility for the arts.

A new message to inspire public support

Of the many communications approaches explored in our testing, one stood out as having the most potential to shift thinking and conversations in a constructive direction. This approach emphasizes one key organizing idea:

A thriving arts sector creates “ripple effects” of benefits throughout our community.

This message is at the heart of a communications strategy that helps position arts and culture as a public good, and helps people see this topic in a new way. In delivering this message, we have learned that the following two ripple effects are especially helpful and compelling to enumerate:

• A vibrant, thriving economy: Neighborhoods are more lively, communities are revitalized, tourists and residents are attracted to the area, etc. Note that this goes well beyond the usual dollars-and-cents argument and emphasizes creating an environment where people want to live, work, play, and stay.
• A more connected population: Diverse groups share common experiences, hear new perspectives, and understand each other better through the arts.

By conveying this message and describing key ripple effects, we are bringing new language with the power to create a broader sense of collective responsibility for the arts. This organizing concept for our message is simple and vivid, and helps people learn and remember our main idea.

This strategy emerged from significant testing conducted with a range of messages that are often associated with building public support for arts—including messages that emphasize civic inspiration, or focus on strengthening our identity as a great city, or highlight the positive connection between arts and youth.

It is fair to assume that at least some of the default patterns of thinking, as well as responses to messages we tested, reflect patterns that would be repeated elsewhere. We believe this research initiative provides a head start for those planning to embark on similar efforts in other parts of the country and at the national level.

Read the report and reviews.

Margy Waller is Vice President of Arts & Culture Partnership for the Fine Arts Fund, based in Cincinnati, Ohio. For more information and to discuss replication of this research, please contact her at mwaller@fineartsfund.org.

Filed under: Engaging donors